STANDARD TERMS AND CONDITIONS OF SALE

  1. Payment Processing: The Client acknowledges and agrees that by providing their payment information to Rekruuto’s payment processor (Stripe or equivalent), they authorize Rekruuto to charge their card on a recurring basis for the services provided till the contract is terminated as per clause 6 of this agreement. The payment shall be made without any deductions or set offs to Rekruuto. Failure to make timely payment may result in the suspension of services or termination of the agreement without prejudice to any other rights or remedies available to Rekruuto under this agreement or by law. Additionally, the Client has the option to pay upon receipt of an invoice instead of the default auto-pay. Should the Client choose this option, they must notify Rekruuto in writing, and payments shall be due within 2 business days from the invoice date. Failure to adhere to the payment terms may result in the suspension of services or termination of the agreement, in accordance with the terms outlined above.
  2. Overtime: If the virtual assistant works less than the stipulated hours due to an unavoidable personal/health/family issue, is on leave, or called in sick during the billing cycle, the Client, on request, shall be entitled to a pro-rated refund for hours not worked by the virtual assistant. The refund shall be calculated and paid at the end of the next billing cycle. No other refunds or credits shall be provided. The Client is responsible for keeping the virtual assistant engaged during the stipulated working hours. If the Client fails to provide sufficient work to the virtual assistant and the virtual assistant is idle during their scheduled working hours, no refund will be provided for the idle time. The Client shall remain responsible for the full payment due for the billing cycle. If the assistant works more than the agreed-upon hours, and such additional work is based on the Client's instructions, the Client shall be liable to pay additional charges at the hourly rate specified in this Agreement (clause 2). Such charges shall be billed to the Client in the subsequent billing cycle.
  3. Taxes: Extra if applicable.
  4. Annual Price Increase: The Client acknowledges and agrees that the fees for services provided under this Agreement shall increase by 5% annually. The first such increase shall occur on the one-year anniversary of the commencement of services under this Agreement and thereafter on each subsequent anniversary.
  5. Term and Termination: This Agreement shall commence on date of signing or as otherwise agreed and shall continue on an ongoing basis unless terminated by either party upon a minimum of one month's written notice. Either party may terminate this Agreement immediately upon written notice if the other party breaches any material term or condition of this Agreement. In addition, Rekruuto may terminate this Agreement in the following circumstances:
    1. If the Client is constantly requesting tasks outside the scope of their service plan and Rekruuto is unable to find a solution by scaling back the requests.
    2. If the Client is abusive to their virtual assistant. 
    3. If the Client requests illegal tasks or tasks deemed unethical of their virtual assistant.
  7. Paid Trial Period: The Client shall have the option to opt for a paid trial period of one (1) week from the commencement of this Agreement ("Trial Period"). During the Trial Period, the Client may evaluate the quality of services provided by Rekruuto, and if the Client is not satisfied with the services provided, the Client may terminate this Agreement by providing written notice to Rekruuto at any time during the Trial Period. If the Client terminates this Agreement during the Trial Period, the Client shall not be liable for any further payment to Rekruuto. If the Client continues to avail services after the Trial Period, this Agreement shall continue in full force and effect in accordance with its terms and conditions.
  8. Confidentiality: Each party agrees to maintain the confidentiality of any proprietary or confidential information provided by the other party in connection with this Agreement.
  9. Ownership and IP Protection: The client owns work done by the virtual assistant during client hours. Any intellectual property developed by the virtual assistant, while working on the agreed scope of work for the Client while providing services under this Agreement shall be owned by the client.
  10. Non-Solicitation: Client agrees not to hire the virtual assistant provided by Rekruuto for a period of 12 months after termination of this Agreement or the paid trial period. This includes directly hiring or engaging the virtual assistant as an independent contractor. The virtual assistant provided by Rekruuto agrees that during the term of this Agreement and for a period of 12 months after termination of this Agreement, they will not, under any circumstances, directly or indirectly, on their own behalf or on behalf of any other person or entity, solicit, interfere with or endeavor to entice away from the Client any of the Client's partners, clients, or customers with whom the virtual assistant had contact or for whom the virtual assistant had performed services under this Agreement. The virtual assistant also agrees not to contact the Client's partners or clients outside of any direction from the Client during the term of this Agreement and for a period of 24 months after termination of this Agreement.
  11. Data Privacy: Rekruuto will comply with all applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), concerning any personal data it processes on behalf of the Client in connection with this Agreement.
  12. Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of Delaware, USA (if Client is a US entity) or England & Wales (if Client is a Non-US entity) without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction.
  13. Entire Agreement: This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof and supersedes all prior negotiations, understandings, and agreements.
  14. Amendments: This Agreement may be amended only by written agreement signed by both parties.