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City Permit × Rekruuto

How City Permit strengthened pre‑construction operations with dependable virtual assistant support and proactive account management.

About City Permit

City Permit is a full‑service pre‑construction consulting firm specializing in permitting, licensing, code compliance, utility coordination, and performance bonds. Their team supports construction projects by navigating complex regulatory and approval processes efficiently.

7/10

Client Satisfaction Score

Consistent

Operational Support

On‑Going

Process Improvements

“Angela has been very on point for the most part and has been handling her responsibilities to a good standard. There are always areas to improve, but overall, we’ve been happy with the support and consistency. I’d rate the experience a solid seven out of ten.” 

— Hassan, City Permit

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The Challenge

City Permit required reliable operational assistance to support administrative tasks, coordination efforts, and internal workflows while managing multiple client projects and regulatory requirements.

The Solution

Rekruuto assigned a dedicated VA, Angela, supported by Christine as Account Manager. Regular check‑ins ensured expectations were aligned and performance remained consistent as project needs evolved.

The Results

City Permit experienced steadier workflows, dependable task execution, and improved support across day‑to‑day operations—allowing the internal team to focus on high‑value project delivery.

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