Outsource Customer Service with Trained, Dedicated VAs from the Philippines
Outsource customer service to skilled virtual assistants from the Philippines, trained on Zendesk & Gorgias. Full-time hires for a flat $1,800 a month.
What does an offshore customer service VA handle?
An offshore customer service VA works your support queue by email, chat, and phone: answering tickets, handling order and return questions, keeping your help desk up to date, and escalating exceptions to your team. We place full-time customer service VAs based in the Philippines for $1,800 a month, with a 14-day start and a 1-week trial.
On a scale of 1 to 10, I’d say 10. I’m totally satisfied—not only with Regella and the work she does, but also with Rekruuto overall. We even have another VA through Rekruuto for a different business, and the feedback has been nothing but positive.
Working with Rekruuto has been an amazing experience. Glenny is always ahead of things — proactive, responsive, and consistent. The regular check‑ins from the Rekruuto team show that you genuinely care about how we’re doing. And sometimes when I get very busy, I really appreciate that she stays on top of everything. It’s been great working with her.
Outsource Your Customer Service Without Losing the Human Touch
Full time, $1,800 a month
- Scale Support & Cut Costs
- Delight Customers - Without Compromising Quality
- 24/7 or custom work time shifts available
1-Week Trial: Replacement or Refund
100% English-Proficient Talent
Trained in Zendesk, Gorgias, Freshdesk, Intercom, HubSpot & more
Available in US - All time zones with 24/7 Availability
Dedicated Account Manager
Built for Fast-Growing Teams That Can’t Afford Sloppy Support
Fluent, Friendly Communicators
Every VA is trained in tone, etiquette, and empathy for email, chat, and phone support.
Pre-trained on Major Tools
From Zendesk to Gorgias, they onboard fast and start handling tickets from day one.
Immediate Scale
Get a fully vetted VA hired and onboarded in 14 days — no more long hiring cycles.
Customer Support Roles We Fill
VOICE, Email & Chat Support VA
CUSTOMER SUCCESS
Customer Support Associate
Technical Support Associate
Shopify Customer Service VA
Amazon Store VA
SaaS Onboarding Specialist
OmNICHANNEL SUPPORT
Who Is This For?
eCommerce Brands handling thousands of daily orders and logistics coordination
SaaS Startups scaling tech, billing and product support without bloating payroll
Agencies managing multiple client inboxes and ad campaigns
Professional Services make customer service your unique value proposition
Healthcare Clinics offering round-the-clock patient support
Logistics Firms resolving delivery tickets fast
Your Customers Deserve Fast, Friendly human Support. You Deserve the Cost Savings.
We'll show you how to scale your support for less
How hiring works
- 1
Tell us your needs
Share your requirements, and we'll match you with pre-vetted professionals who fit your unique needs.
- 2
Meet your matches
We'll introduce you to carefully selected candidates. Interview and choose the perfect fit for your team.
- 3
Start your trial
Work with your new team member for a week. Love them, or we'll find a replacement or refund your money.
- 4
Onboard and embed
Seamlessly integrate your new hire into your team and watch your business grow.
Frequently asked questions
Do hires work in our time zone?
Yes. They work in your time zone, so you can collaborate during your working day.
How do you vet the people you place?
We rigorously vet our talent, accepting only the top 2% of applicants. Hires are university educated, with excellent spoken and written English, and previous experience with US companies.
What happens if the hire is not a fit?
You'll work with your new team member for a full week. If you're not completely satisfied, we'll either find a replacement or refund your money - no questions asked.
What does this role cost to hire in the Philippines?
See the U.S. cost of the same job from BLS data next to our flat monthly price, the hours you overlap, and the skills to screen for.
Plan the hire with our free tools
Free tools to compare costs and write the job description before you get matched with your hire.
Salary calculator
See what a U.S. hire costs with employer costs included, next to a full-time Rekruuto hire.
Offshore Hiring Costs 2026
Wages, employer costs, and 2026 minimum wages for the U.S., the Philippines, and Latin America, all sourced.
Job description generator
Pick a role and the tasks, then copy a ready-to-post remote job description.
This role in a specific industry
See your shortlistStart in 14 days.