Healthcare and wellness
What can a clinic hand off without handing off care?
A clinic can hand an offshore hire the admin around the day: scheduling support, inbox, and operational tasks that do not require a clinician. The hire does not diagnose, treat, or advise a patient. Oakland Hills Acupuncture uses this kind of support. Most roles are $1,800 a month, can start in 14 days, and include a 1-week trial.
Everything has been very smooth. Roselia is extremely efficient and self‑driven—she doesn’t need reminders. I’d give her an A+. The experience with Rekruuto has been seamless and efficient.
Dr. David runs Oakland Hills Acupuncture. The quote is about Roselia and about the experience with us. The case study says the clinic needed administrative support so patient care was not competing with operational tasks, and that Christine was the account manager. It does not say Roselia practiced medicine. The page is Oakland Hills Acupuncture.
Admin a wellness practice actually repeats
Typical tasks for this kind of desk, not a published log of Roselia's day:
- Appointment requests that follow a script you wrote.
- Reminder messages a person still approves if the wording is clinical.
- Scanning what arrived and putting it where your records process says it goes.
- Billing questions that have a written answer. Anything else goes back to the clinic.
- Supply and vendor follow-up that does not touch a treatment plan.
Roles that fit this work
- Healthcare assistantThe role page covers records, scheduling, and billing questions. Match it to what your clinic will actually allow.
- Medical receptionistCalls, scheduling, and front-desk work the role page describes as HIPAA-conscious. Confirm your own compliance setup.
- Virtual medical assistantA broader clinical-admin seat. Still not a clinician.
- Insurance verification specialistWhen the repeated work is benefits checks, not the treatment room.
The role pages mention HIPAA-conscious front-desk work. The acupuncture case study does not walk through a HIPAA setup. Treat the role page as the offer and the case study as the client's words about efficiency. Ask on the call what your clinic will and will not put in front of a remote hire.
Price and trial
Most roles are $1,800 a month. An AI Implementation Specialist starts at $2,500 a month. Hiring can start in 14 days. There is a 1-week trial: if you are not satisfied, we find a replacement or refund your money. You can pause or cancel with 2 weeks' notice.
Frequently asked questions
Can a virtual assistant treat patients or give clinical advice?
No. The Oakland Hills case study is about administrative support so the clinician can stay on patient care.
What did Dr. David say about Roselia?
He said everything had been very smooth, that Roselia is extremely efficient and self-driven and does not need reminders, that he would give her an A+, and that the experience with Rekruuto had been seamless and efficient.
Is the A+ a clinical outcome?
No. It is his rating of the working relationship, in the sentence above. It is not a promise about patient results.
What is the price?
Most roles are $1,800 a month, with a 14-day start and a 1-week trial. You can pause or cancel with 2 weeks' notice.