Glossary · Managing remote work

Employee retention

Employee retention is a company's ability to keep good people over time. It is usually measured as the share of staff who stay over a year. Retention depends on fair pay, steady work, respect, growth, and a manager who gives clear goals and feedback. Every departure costs recruiting and ramp time.

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What it means in practice

Offshore hires leave for the same reasons local staff do: unclear expectations, unstable hours, or no path to grow. Treat a dedicated remote hire as a member of the team: include them in meetings, recognize good work, and widen their responsibilities as they prove themselves.

Full-time, dedicated roles give the person one stable job and a reason to invest in your business, which is a strong foundation for retention.

If a Rekruuto hire is not the right fit in the first week, we find a replacement or refund your money.

  • Replacement guarantee

    A replacement guarantee is a staffing provider's promise to find a new candidate at no extra cost if a placed hire does not work out within a set period.

  • Onboarding

    Onboarding is the process of bringing a new hire up to speed: setting up accounts and access, explaining the business, training on tools and processes, and agreeing on goals and check-ins.

  • 13th-month pay

    13th-month pay is a mandatory annual benefit in the Philippines, equal to at least one-twelfth of an employee's basic salary earned during the calendar year.

  • Labor arbitrage

    Labor arbitrage is the cost advantage a company gains by having work done where wages and living costs are lower, while selling in a higher-cost market.

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