Job description · Marketing · Full-time
Community Manager job description
A community manager builds and runs an engaged online community around your brand, course, or product. They welcome members, spark discussion, run events, and keep the space useful and safe.
Responsibilities
- Welcome new members and guide them to key resources
- Post daily prompts, updates, and highlights
- Moderate discussions according to community guidelines
- Plan and host live sessions, challenges, and events
- Collect member feedback and success stories
- Report monthly on activity, retention, and sentiment
Requirements
- One to three years managing an online community
- Warm, encouraging writing
- Fair and calm moderator
- Event planning and hosting skills
- Understands what drives engagement
Tools
- Circle, Skool, Slack, or Discord
- Zoom
- Canva
- Google Sheets
What success looks like after 90 days
- Every new member welcomed within a day
- A regular event and content rhythm
- Monthly community health report
Screening questions
Ask these before you book an interview.
- Which communities have you managed?
- How large were they, and how active?
- How do you handle rule-breaking members?
- This is a full-time role working set hours each business day. Can you commit to that schedule?
Interview questions
- Engagement is dropping in our community. Give me five ideas.
- How do you get quiet members to participate?
- Two members are arguing publicly. What do you do?
- Which community do you admire, and why?
Hiring tip
Look at how candidates write a welcome post in the interview. Tone sets the culture of the whole community.
Community Manager hiring FAQ
What does a Community Manager do?
A community manager builds and runs an engaged online community around your brand, course, or product. They welcome members, spark discussion, run events, and keep the space useful and safe. Day to day, the role covers work such as: welcome new members and guide them to key resources, post daily prompts, updates, and highlights, and moderate discussions according to community guidelines.
How much does it cost to hire a full-time Community Manager from the Philippines?
We place a full-time Community Manager from the Philippines for $1,800 a month. Every candidate passes our top 2% vetting, starts within 14 days, and comes with a 1-week trial backed by a replacement or refund. The price is a flat monthly rate for a dedicated full-time hire.
What skills should a Community Manager have?
Look for: one to three years managing an online community, warm, encouraging writing, fair and calm moderator, and event planning and hosting skills. Common tools include Circle, Skool, Slack, or Discord, Zoom, Canva, and Google Sheets.
What should a Community Manager achieve in the first 90 days?
Every new member welcomed within a day, A regular event and content rhythm, and monthly community health report.
Can I copy and edit this Community Manager job description?
Yes. Copy it with one click, edit it for your business, and post it anywhere. For a version built from your own task list, open it in our free job description generator, or book a strategy call and we will find the hire for you.
Want us to find your Community Manager?
We place a full-time Community Manager from the Philippines for $1,800 a month. Every candidate passes our top 2% vetting, starts within 14 days, and comes with a 1-week trial backed by a replacement or refund.